Qartaj is a professional social enterprise in the artisanal field. We seek to involve our customer in the business process. We do consider our client as our business partner. We do not reduce our clients as just as a mere profit. We believe in establishing a reciprocated professional relationship with our customers by involving them in the process of making handicrafts; for example by opting to design custom-made products. We aim to found business relationships with our clients that are solid and consistent lasting for many years.
The advantage of Qartaj is to facilitate communication and mediate between the clients and the artisans, making sure to advocate the interest of our clients and provide best services within short time. We make sure that our unique relationship with our business partners is mutually exclusive.
- - We will keep in constant contact with our business partner from the early process of order application until the delivery and shipping. In case of a delay, we will assure the continuous communication about every single detail of their order process
- - We provide to our customers labelled and certified products like EUR1 for Europe, Formule A for USA. Qartaj follows and endorses the free trade agreement EUR1 for EuroMed countries.
- - Qartaj makes sure that the handicrafts are free of lead and cadmium or any toxic substance.