Our Fairtrade Mission

 

Qartaj believes in fair trade and justice for workers in the artisanal field. As a matter of  fact, Qartaj creates economic  opportunities for marginalized artisans and their communities. The entreprise promotes the disadvantaged artisans in marginalized (rural) communities by  expanding economic opportunities to sell their handmade products all over the world. Also, we  pledge to protect the Tunisian  ancestral handicrafts of national patrimony and help to introduce  it to the world.

In addition, Qartaj’s role is to enhance the social and economical situation of workers in the  artisanal field by selling their products with the fair value that goes with their hard work and effort. Moreover, the company  would like to assure a sustainable profit for the artisans to assure a  proper living condition and a stable income for their families. Importantly, Qartaj is against the  exploitative treatment towards workers, in particular female artisans in rural regions.

It is worthwhile to mention that, Qartaj’s mission is to prevent the extinction of artisanal jobs and  help to regenerate it through teaching it to younger generations. Indeed, Qartaj is devoted to  improve the artisanal product by modernizing it and training the artisan to enhance his skills. In  particular, this young entreprise is trying to unite artisans of different region and facilitate  collaboration between them. In essence, Qartaj believes in the futuristic e-commerce that expands globally.

 

Our Services : handmade production

                   

Qartaj is a professional social enterprise in the artisanal field. We seek to involve our customer in the business process. We do consider our client as our business partner. We do not reduce our clients as just as a mere profit. We believe in establishing a reciprocated professional relationship with our customers by involving them in the process of making handicrafts; for example by opting to design custom-made products. We aim to found business relationships with our clients that  are solid and consistent lasting for many years.

The advantage of Qartaj is to facilitate communication and mediate between the clients and the artisans, making sure to advocate the interest of our clients and provide best services within short time. We make sure that our unique relationship with our business partners is mutually exclusive.

• - We will keep in constant contact with our business partner from the early process of order application until the delivery and shipping. In case of a delay, we will assure the continuous communication about every single detail of their order process

• - We provide to our customers labelled and certified products like EUR1 for Europe, Formule A for USA. Qartaj follows and endorses the free trade agreement EUR1 for EuroMed countries.

• - Qartaj makes sure that the handicrafts are free of lead and cadmium or any toxic substance.